Last Updated: June 5, 2026 At La Nouba, we value your privacy. This Privacy Policy explains what personal data we collect when you visit our website, use our services, or contact us, as well as how we use and protect that data. By using our website, you acknowledge the practices described in this Privacy Policy.

You may provide us with personal data when you:

• Create an account
• Sign in to your account
• Purchase tickets
• Request a password reset
• Complete a contact form
• Subscribe to our email newsletter
• Submit a support request

The personal data we may process includes:

• First and last name
• Email address
• Phone number
• Billing and payment information
• User account information
• Support requests and message content

When you use our website, the following technical information may be collected automatically:

• IP address
• Browser type
• Operating system information
• Language preferences
• Device information
• Page visit information
• Session information

This information is used to maintain system security, improve performance, and enhance the quality of our services.

We may use the information we collect for the following purposes:

• Creating and managing user accounts
• Verifying user identity
• Processing ticket purchases
• Managing payment transactions
• Providing information about purchases
• Delivering customer support
• Preventing fraud and maintaining security
• Complying with legal obligations
• Developing and improving our services

Payments made through our website are processed securely by authorised payment service providers. La Nouba does not store your credit card details. Your payment information is processed directly by the relevant payment service provider.

Your personal data is not sold, rented, or transferred to third parties for commercial purposes. However, your data may be shared with:

• Payment service providers
• Technical infrastructure and hosting providers
• Public authorities where required by law
• Security and fraud prevention service providers

Such information is shared only to the extent necessary to provide our services.

We implement appropriate technical and administrative security measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be completely secure.

Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the periods required by applicable legislation. Once the applicable retention period has expired, your data will be securely deleted, anonymised, or destroyed.

At La Nouba, we respect your right to control your personal data. If you wish to permanently delete your La Nouba account, please contact us through the La Nouba Contact Form and select “Account Deletion” as the subject. After receiving your request, the La Nouba team will verify your account ownership and permanently delete your account and associated personal data within a reasonable period, except for information that must be retained to comply with legal obligations. Please note that account deletion is irreversible. Once your La Nouba account has been deleted, you will no longer be able to access your account or any data associated with it.

Subject to applicable data protection legislation, you may have the right to:

• Learn what personal data is being processed about you
• Request access to your personal data
• Request the correction of inaccurate or incomplete information
• Request the deletion of your personal data
• Object to certain data-processing activities
• Request data portability

Our website may contain links to third-party websites. La Nouba is not responsible for the privacy practices of these websites. We recommend reviewing the privacy policies of the relevant third-party websites.

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page and the “Last Updated” date will be revised.

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us. Email: info@lanouba.org Address: Şht. Hasan Cafer Street Next to Merit Park Hotel Kyrenia, Northern Cyprus